Your local network is connecting to HQ successfully.

If you still have ERP related issues, please contact below person for further assistant.

Issue Type	Email	Contact Number
l All users are NOT able to login Citrix/JDE: Report to your local IT to ensure local network connectivity FIRST. If checked OK and issue still remains, then local IT contact HQ IT directly. * If local IT can link to https://obuap01.dlink.com.tw/ without error, then it means your network is connecting to HQ successfully. l All users encounter JDE Web Exception/Security Server Down error. l JDE performance issue: All user complaint JDE too slow/can't submit report.	ITD@dlink.com.tw	+886 2 6600 0123 ext. 8281 (auto transfer to on duty's mobile)
l JDE sales order/purchase order/inventory process issues. l Can't ship confirm/invoice on last day and will affect month end sales figures.	BPAS1@dlink.com.tw	+886 988 972 571 (ERP Distribution on Duty person) +886 2 6600 0123 ext. 8282 (auto transfer to above No.)
l JDE General Ledger/Accounts Payable/Accounts Receivable/Fixed Assets/Month End Closing process issues.	FASS@dlink.com.tw	+886 2 6600 0123 ext. 8283 (auto transfer to ERP Finance on Duty person's mobile)